Frequently Asked Questions
Everything you need to know about your Opium style essentials.
How long does shipping take for new drops?
Standard shipping typically takes 5-10 business days. However, for limited edition 'drop' items, please allow 2-4 weeks for production and processing as many pieces are made to order.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in original, unworn condition with all tags attached. Please note that exclusive tour merchandise and final sale items are non-returnable.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
How do I know which size to order?
Most of our apparel features an oversized, boxy fit consistent with modern streetwear trends. Please refer to the specific size chart located on each product page for exact measurements.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.